Privacy Policy

This Privacy Notice for Yorkshire Labels (a trading style of BarcodeGenie Ltd) ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

• Visit our website at http://www.yorkshirelabels.co.uk or any website of ours that links to this Privacy Notice
• Submit enquiries or quote requests through our online forms
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at sales@yorkshirelabels.co.uk.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using the sections below.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. What Legal Bases Do We Rely On To Process Your Personal Information?
4. When And With Whom Do We Share Your Personal Information?
5. Do We Use Cookies And Other Tracking Technologies?
6. How Long Do We Keep Your Information?
7. How Do We Keep Your Information Safe?
8. Do We Collect Information From Minors?
9. What Are Your Privacy Rights?
10. Controls For Do-Not-Track Features
11. Do We Make Updates To This Notice?
12. How Can You Contact Us About This Notice?
13. How Can You Review, Update, Or Delete The Data We Collect From You?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Full names
• Company names
• Phone numbers
• Email addresses
• Mailing addresses
• Billing addresses
• Business information
• Label specifications and requirements
• Payment information (processed securely through third-party payment processors)

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To respond to user inquiries/offer support: We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To send administrative information to you: We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To fulfil and manage your orders: We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
• To deliver and facilitate delivery of services: We may process your information to provide you with the requested service.
• To evaluate and improve our Services: We may process your information when we believe it is necessary to identify usage trends and evaluate the effectiveness of our services.

3. What Legal Bases Do We Rely On To Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law.

If you are located in the UK, we rely on the following legal bases to process your personal information:

• Consent: We may process your information if you have given us permission to use your personal information for a specific purpose.
• Performance of a Contract: We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you.
• Legitimate Interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests.
• Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations.

4. When And With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

We may need to share your personal information in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processors, delivery services, email service providers).
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

5. Do We Use Cookies And Other Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

9. What Are Your Privacy Rights?

In Short: In some regions, such as the UK, you have rights that allow you greater access to and control over your personal information.

In some regions (like the UK), you have certain rights under applicable data protection laws. These may include the right to:

• Request access and obtain a copy of your personal information
• Request rectification or erasure of your personal information
• Restrict the processing of your personal information
• Data portability (if applicable)
• Object to the processing of your personal information

We will consider and act upon any request in accordance with applicable data protection laws. If you would like to exercise any of these rights, please contact us at sales@yorkshirelabels.co.uk.

10. Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised.

11. Do We Make Updates To This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Last updated' date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

12. How Can You Contact Us About This Notice?

If you have any questions or concerns about our use of your personal information, please contact us at:

13. How Can You Review, Update, Or Delete The Data We Collect From You?

Based on the applicable laws of your country or state of residence in the UK, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

To submit a data subject access request, please contact us at sales@yorkshirelabels.co.uk.

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.